| Key Aspect | Details |
|---|---|
| Scheme Name | Direct Benefit Transfer of LPG (PAHAL) |
| Launch Date | January 2015 |
| Objective | Ensure uniform retail price for domestic LPG cylinders nationwide; subsidies credited directly into consumers' bank accounts. |
| Key Benefits | Transparent and consumer-focused reforms; reduces leakages; promotes clarity and accountability. |
| Support Systems | Aadhaar-based verification, biometric authentication, data cleansing drives. |
| Deduplication Method | Common LPG Database Platform (CLDP) using Aadhaar, bank account, ration card details, etc. |
| Biometric Authentication | Mandatory for PMUY and PAHAL beneficiaries; 69% of PMUY beneficiaries authenticated as of 1 November 2025. |
| Inactive Consumers Removed | 8.63 lakh PMUY connections terminated; 20,000 inactive connections terminated by 1 November 2025. |
| Third-Party Evaluation | Conducted by Research and Development Initiative (RDI); over 90% satisfaction with subsidy reimbursement. |
| Grievance Redressal | Toll-free helpline (1800 2333 555), OMC websites/apps, CPGRAMS, chatbots, WhatsApp, MoPNGeSEVA, helpline 1906. |
| Consumer Feedback | Consumers can rate service satisfaction and reopen cases for review if needed. |
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